Giles Electric Company provides innovative, efficient and cost effective electrical installations and maintenance for the Greater Daytona Beach Florida area and Volusia County. From full scale electrical system overhauls and contracting to minor repairs, we have the experience in all of the residential, commercial, industrial, governmental, and institutional fields. Call 386-767-5895 today!

Compensation: Wages vary from $17.75 – $20.00 an hour, plus benefits.

Employment type: Full-time

We are family owned and operated and have been in business for over 45 years. We are currently looking for an electrician with at least 5 years of experience. Must be able to pass a background check, a drug screening and a motor vehicle record check.

Summary: Installs all types of electrical systems within and around buildings. This person plans work for the crew and provides leadership and direction to the workers. This person is responsible for conducting service work, establishing temporary power for the job, installing grounding systems, service to buildings, power and lighting systems, alarm systems, security systems and power to equipment in the building. Customer service skills and enthusiasm for the trade a must.

Duties and Responsibilities:

Please email your resume to : service@gileselectriccompany.com

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job Title: Warehouse Support (Mel Duncan)

Department: Warehouse

Reports To: Warehouse Manager

FLSA Status: Non-Exempt

Prepared By: Bo Brewer/Jay

Prepared Date: 10/15/2008

Approved By:

Approved Date:

Summary Checks in, stores, and distributes materials, tools, equipment, and electrical products by performing the following duties.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Reads packing slips to determine items to be moved, gathered, or distributed.

 

Moves materials and items from receiving or returns from job sites areas to storage or to other designated areas.

 

Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code.

 

Prefabricates small electrical assemblies for job sites.

 

Records amounts of materials or items received or distributed.

 

Checks in materials from distributors or return materials from job sites.

 

Counts items for distribution to ensure accuracy.

 

Drives vehicle to transport stored items from warehouse to job site or to pick up items from several locations for shipment.

 

Assists with the maintenance of tools and materials inventory records.

 

Assists fleet manager with vehicle maintenance.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving – Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Technical Skills – Strives to continuously build knowledge and skills.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

 

Interpersonal Skills – Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.

 

Written Communication – Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests.

 

Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

 

Cost Consciousness – Conserves organizational resources.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation – Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Organizes or schedules other people and their tasks.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

 

Mathematical Skills                   

 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 

Reasoning Ability                   

 

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

 

Certificates, Licenses, Registrations

 

Valid Florida Drivers License with CDL endorsement

 

Other Skills and Abilities

 

Must become competent in the use of Tool Tracker software

 

Other Qualifications

 

???

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to walk. The employee is occasionally required to taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; explosives and vibration. The noise level in the work environment is usually loud.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

Job Title: Warehouse Specialist (Jeff Lancaster)  

Department: Warehouse

Reports To: Purchasing Manager

FLSA Status: Non-Exempt

Prepared By: Jay Sempsrott

Prepared Date: 11/4/15

Approved By:

Approved Date:

Summary Orders, receives, stores, and distributes materials, tools, equipment, and electrical products by performing the following duties.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned..

 

Reads Service Department material requisitions, work orders or packing slips to determine items to be ordered, moved, gathered, or distributed.

 

Moves materials in receiving area and returns area to appropriate place.

 

Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code.

 

Fills requisitions for Service Department materials, tools, or other stock items and distributes items to electricians through Jay daily.

 

Follow up on back ordered service orders.

 

Logging and delivery or pick up of tools to jobsites.

 

Performs pre and post inspections of tools and equipment. (tool tags)

 

Maintains adequate tools and parts inventory.

 

Performs minor tool repair.

 

Log’s tools by using tags or log book. Keep up to date and maintain.

Assembles inspected customer orders from stock and places orders on pallets or shelves and logs them into job shelf computer.

 

Sends tools out for repair and track progress

 

Prefabricates small electrical assemblies for job sites.

 

Records amounts of materials or items received or distributed.

 

Checks in materials from distributors or return materials from job sites.

 

Counts items for distribution to ensure accuracy.

 

Uses computer to check in material and place orders.

 

Drives vehicle to transport stored items from warehouse to job site or to pick up items from several locations for shipment.

 

Completes requisition forms to order supplies from distributors.

 

Returns: Return to vendor or stock, schedule for vendor pick up with proper documentation for tracking purposes.

 

Prepares parcels for mailing and returns.

 

Keep up with daily and weekly warehouse projects (bathroom, tool crib, pipe yard, conex and yard).

 

Manage time to ensure best productivity.

 

Maintains tools, returns and material inventory records.

 

Building maintenance: quarterly basis:  clean out a/c drains and change filters. Other duties per request.

 

Keep track of paper towels, toilet paper and cleaning supplies.

 

Maintain daily delivery logs.

 

Prepare scrap wire and deliver to scrap yard upon direction.

 

Assists Fleet Manager with vehicle maintenance (contact mechanic regarding what is on the schedule to be worked on).  

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving – Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Technical Skills – Strives to continuously build knowledge and skills.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

 

Interpersonal Skills – Listens to others without interrupting; keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

 

Written Communication – Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests.

 

Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

 

Cost Consciousness – Conserves organizational resources.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation – Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Organizes or schedules other people and their tasks.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

Associate’s degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

 

Mathematical Skills                   

 

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

 

Reasoning Ability                   

 

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

 

Computer Skills

 

To perform this job successfully, an individual should have knowledge of QuickBooks, Internet Explorer and Email, Excel Spreadsheet and Microsoft WORD.

 

Certificates, Licenses, Registrations

 

Valid Florida Drivers License with CDL endorsement

 

Other Skills and Abilities

 

Must become competent in the use of Tool Tracker software

 

Other Qualifications

 

???

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to walk. The employee is occasionally required to taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; explosives and vibration. The noise level in the work environment is usually loud.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Warehouse Manager (Jeff Lancaster)

Department: Warehouse

Reports To: Purchasing Manager

FLSA Status: Exempt

Prepared By: Jay Sempsrott

Prepared Date: 11/4/15

Approved By:

Approved Date:

Summary Directs warehousing activities by performing the following duties personally or through subordinate supervisors.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Coordinates with Purchasing Manager regarding inventory changes or needs.

 

Inspects and maintains physical condition of warehouse, facility and equipment.

 

Processes returns and credits with vendors with proper documentation.

 

Schedules and conducts physical inventories throughout the fiscal year.

 

Prepares work order for repairs and requisitions for replacement of equipment through Purchasing Manager.

 

Confers with department heads to ensure coordination of warehouse activities with activities of other functions such as production, sales, records control, and purchasing.

 

Maintains all tools for workability and safe operation prior to delivery to jobsites.

 

Reports request for tool or equipment needs to Purchasing Manager for purchase.

 

Oversees Facility Maintenance.

 

Coordinates with Purchasing Manager for Daily Delivery requirements.

 

Supervisory Responsibilities                   

 

Manages one subordinate supervisor who supervises a total of one employee in the Warehouse. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Designs work flows and procedures.

 

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in-group problem solving situations; Uses reason even when dealing with emotional topics.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

 

Written Communication – Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Delegation – Delegates work assignments; Provides recognition for results.

 

Leadership – Accepts feedback from others; Gives appropriate recognition to others.

 

Managing People – Takes responsibility for subordinates’ activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Improves processes, products and services. Continually works to improve supervisory skills.

 

Quality Management – Demonstrates accuracy and thoroughness.

 

Cost Consciousness – Conserves organizational resources.

 

Ethics – Treats people with respect; Keeps commitments; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation – Demonstrates persistence and overcomes obstacles.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Organizes or schedules other people and their tasks; Develops realistic action plans.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

 

Mathematical Skills                   

 

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

 

Reasoning Ability                   

 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of QuickBooks, Internet Explorer and Email, Excel and Microsoft WORD.

 

Certificates, Licenses, Registrations

 

Valid Florida Drivers License with CDL endorsement

 

Other Skills and Abilities                   

 

Must become competent in the use of Tool Tracker software

 

Other Qualifications                   

 

???

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly exposed to wet and/or humid conditions and moving mechanical parts. The employee is frequently exposed to high, precarious places and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; explosives and vibration. The noise level in the work environment is usually loud.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Systems Operations Supervisor (Damian Wright)

Department: Systems

Reports To: Systems Operations Manager

FLSA Status: Non-Exempt

Prepared By: Bo Brewer/Damian Wright

Prepared Date: 10/15/2008

Approved By:

Approved Date:

Summary Plans, directs, and oversees implementation of comprehensive security, fire alarm, access, CCTV and structured wiring  systems (low voltage systems) for protection of individuals and homes, and business, commercial, and industrial organizations, by performing the following duties.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Inspects premises to determine client needs.

 

Provide technical support to field technicians.

 

Create job estimates.

 

Prepare job drawings.

 

Requisitions materials.

 

Control labor costs.

 

Analyzes compiled data and plans and directs installation of low voltage systems.

 

Creates, maintains and complies with all record-keeping and administrative incidentals as required.

 

Directs installation and checks operation of low voltage systems.

 

Notifies client of security weaknesses.

 

Supervisory Responsibilities                   

 

Directly supervises 3 to 5 employees in Systems Field Operations. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies: Analytical – Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

 

Design – Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

 

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Project Management – Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

 

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

 

Interpersonal Skills – Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Change Management – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

 

Delegation – Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

 

Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

 

Managing People – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.

 

Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

 

Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

 

Cost Consciousness – Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

 

Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications – To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

Master’s degree (M. A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

 

Mathematical Skills                   

 

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

 

Reasoning Ability                   

 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of QuickBooks, Internet Explorer and Email, Excel and Microsoft WORD.

 

Certificates, Licenses, Registrations

 

???

 

Other Skills and Abilities                   

 

Silent Knight Fire Alarm Software

Harrington Fire Alarm Software

SES Entry Phone Software

Various CCTV Software

Familiarity of Remote Monitoring Software

 

Other Qualifications                   

 

Must ensure emergency response coverage 24 hour per day, 7 days per week.

Successful completion of the Electrical Apprentice Program, or equivalent years of experience.

 

Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment – The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is occasionally loud.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Systems Operations Manager (Dave Stout)

Department: Systems

Reports To: President

FLSA Status: Non-Exempt

Prepared By: Bo Brewer/Dave Stout

Prepared Date: 09/09/2008

Approved By:

Approved Date:

Summary Plans, directs, and oversees implementation of comprehensive security, fire alarm, access, CCTV and structured wiring  systems (low voltage systems) for protection of individuals and homes, and business, commercial, and industrial organizations, by performing the following duties.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Inspects premises to determine client needs.

 

Create Systems Service Tickets.

 

Provide technical support to field technicians.

 

Create job estimates.

 

Primary Information Technology Systems support.

 

Prepare job drawings.

 

Requisitions materials.

 

Maintains minimum inventory levels.

 

Control labor costs.

 

Studies physical conditions, observes activities, and confers with client’s staff to obtain data regarding internal operations.

 

Analyzes compiled data and plans and directs installation of low voltage systems.

 

Creates, maintains and complies with all record-keeping and administrative incidentals as required.

 

Directs installation and checks operation of low voltage systems.

 

Assists law enforcement and public safety agencies in compiling data resulting from surveillance and monitoring systems.

 

Notifies client of security weaknesses.

 

Reports criminal information to authorities and testifies in court.

 

Supervisory Responsibilities                   

 

Manages one subordinate supervisor who supervises a total of 3 to 5 employees in the Systems Field Operations. Is responsible for the overall direction, coordination, and evaluation of these technicians. Carries out management responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

 

Design – Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

 

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Project Management – Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

 

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Change Management – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

 

Delegation – Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

 

Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

 

Managing People – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.

 

Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

 

Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

 

Cost Consciousness – Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

 

Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment; Builds a diverse workforce.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities.

 

Strategic Thinking – Develops strategies to achieve organizational goals; Understands organization’s strengths & weaknesses; Identifies external threats and opportunities; Adapts strategy to changing conditions.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation – Demonstrates persistence and overcomes obstacles; Takes calculated risks to accomplish goals.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

 

Mathematical Skills                   

 

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

 

Reasoning Ability                   

 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of QuickBooks, Internet Explorer and Email, Excel and Microsoft WORD.

 

Certificates, Licenses, Registrations

 

???

 

Other Skills and Abilities                   

 

ASPIRE PBS Software

Computer Aided Design software

Blue-Beam PDF Modification Software

Silent Knight Fire Alarm Software

Harrington Fire Alarm Software

SES Entry Phone Software

Various CCTV Software

Familiarity of Remote Monitoring Software

 

Other Qualifications                   

 

Must ensure emergency response coverage 24 hours per day, 7 days per week.

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is occasionally loud.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Service Department Project Manager

Department: Service

Reports To: Byron Overstreet

Hours: 7:00am – 5:00pm

 

Relevant Work Experience:

3-5 years electrical experience a plus

 

Career Level:

Manager/Supervisor of staff

 

Salary: $48,000.00 annually

 

Competitive benefit package:

 

Summary Receives, records, and distributes work orders to service crews upon customers’ requests for service by performing the following duties. Maintain customer satisfaction by providing problem-solving resources and managing staff.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Records information such as name, address, articles to be repaired, or service to be rendered.

 

Prepares work order and distributes to service crew.

 

Schedules service call and dispatches service crew.

 

Dispatches orders and relays messages and special instructions to mobile crews and other departments.

 

Determine staff hours, number of personnel, parts and equipment required for service calls.

 

Manage the timely and accurate invoice processing, employee time posting, parts orders, Service Letter completions, quotes, and customer follow-up.

 

Make and communicate critical decisions consistently with leadership, integrity, quality, urgency and teamwork.

Handle complex and escalated customer service issues.

 

Identify and implement strategies to improve quality of service, productivity and profitability.

 

Estimating of jobs when requested by customers.

 

Supervisory Responsibilities                   

 

Directly supervises 6 or more employees in Service. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include   planning, assigning, and directing work; addressing complaints and resolving problems.

 

Competencies                   

 

Customer Service – Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed.

 

Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

 

Managing People – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services. Continually works to improve supervisory skills.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Organizes or schedules other people and their tasks.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Computer Skills: QuickBooks, Internet Explorer and Email, Excel and Microsoft WORD.

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

Job Title: Service Dispatcher

Department: Service

Reports To: Service Manager

 

Summary Receives, records, and distributes work orders to service crews upon customers’ requests for service by performing the following duties.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Records information such as name, address, article to be repaired, or service to be rendered.

 

Prepares work order and distributes to service crew.

 

Schedules and handles service calls and dispatches service crew.

 

Calls or writes customer to ensure satisfactory performance of service.

 

Keeps record of service calls and work orders.

 

Coordinated permitting and inspections for service work.

 

Dispatches orders and relays messages and special instructions to mobile crews and other departments.

 

Supervisory Responsibilities                   

 

Directly works with 6 to 10 employees in Service. Carries out responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include   planning, assigning, and directing work; addressing complaints and resolving problems.

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Uses intuition and experience to complement data; Designs work flows and procedures.

 

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

 

Customer Service – Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

 

Interpersonal Skills – Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed.

 

Change Management – Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

 

Delegation – Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

 

Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

 

Managing People – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.

 

Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

 

Cost Consciousness – Conserves organizational resources.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Organizes or schedules other people and their tasks.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

 

Mathematical Skills                   

 

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

 

Reasoning Ability                   

 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

Computer Skills QuickBooks, Internet Explorer and Email, Excel and Microsoft WORD.

 

Certificates, Licenses, Registrations

 

???

 

Other Skills and Abilities                   

 

???

 

Other Qualifications                   

 

???

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Service Coordinator (Jim Utter)

Department: Service

Reports To: President

FLSA Status: Non-Exempt

Prepared By: Bo Brewer/Jim Utter

Prepared Date: 10/16/2008

Approved By:

Approved Date:

 

Summary Directs and coordinates customer service activities of an electrical contractor to install, service, maintain, and repair electrical products and services by performing the following duties personally or through subordinate electricians.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Reviews customer requests for service to ascertain cause for service request, type of malfunction, and customer address.

 

Determines staff hours, number of personnel, parts and equipment required for service call.

 

Consults with customers, vendors, or other individuals to discuss and formulate estimates and resolve issues.

 

Requests specific electricians based upon specialty and/or individual expertise and customer preference.

 

Keeps records of work hours and parts utilized, and work performed for certain types of service calls.

 

Contacts service personnel over radio or telephone to obtain or give information and directions regarding service or installation activities.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Designs work flows and procedures.

 

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation – Demonstrates persistence and overcomes obstacles.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Organizes or schedules other people and their tasks; Develops realistic action plans.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

Master’s degree (M. A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

 

Mathematical Skills                   

 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 

Reasoning Ability                   

 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of Internet Explorer and Email; Excel and Microsoft WORD.

 

Certificates, Licenses, Registrations

 

Valid Florida Drivers License

H&H Block State Journeyman’s Electrician Examination

Maintain Code Refresher courses

 

Other Skills and Abilities                   

 

???

 

Other Qualifications                   

 

???

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually moderate.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Safety Director (Jay Sempsrott)

Department: Administration

Reports To: President

FLSA Status: Exempt

Prepared By: Jay

Prepared Date: 11/5/15

Approved By:

Approved Date:

Summary Plans, directs, and implements organization safety program to ensure safe, healthy, and accident-free work environment by performing the following duties personally or through subordinate supervisors.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Plans and implements safety policies and procedures in compliance with local, state, and federal Occupational Safety and Health Administration (OSHA) rules and regulations.

 

Plans and implements electrical construction programs to train managers and employees in work site safety practices, fire prevention, first aid and correct handling techniques for chemicals, toxins, equipment, and other materials.

 

Prepares studies and analyses of construction accident causes and hazards to health for use by company personnel and outside agencies.

 

Directs Safety Orientaions for all new hired employees within the first 30 days of hire.

 

Creates weekly safety meeting topics and distributes and keeps record of all signed tool box talks.

 

Performs job site safety audits and files report to job project manager and field employees. Updates reports as corrective actions have been performed.

 

Inspects Company facilities and job sites to detect existing or potential accident and health hazards, determines corrective or preventative measures where indicated, and follows up to ensure measures have been implemented.

 

Provides information, signs, posters, barriers, and other materials to warn of potential and actual safety hazards and to prevent access to hazardous conditions.

 

Leads the investigation of accidents and injuries and cooperates in the preparation of material and evidence for organization use in hearings, lawsuits, and insurance investigations.

 

Compiles and submits accident reports required by regulatory agencies.

 

Maintains Safety Rewards Policy on quarterly basis.

 

Maintains safety files and records.

 

Facilitates quarterly safety meetings.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

 

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Visionary Leadership – Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.

 

Change Management – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

 

Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

 

Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

 

Cost Consciousness – Works within approved budget.

 

Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Supports affirmative action and respects diversity.

 

Strategic Thinking – Develops strategies to achieve organizational goals; Understands organization’s strengths & weaknesses; Adapts strategy to changing conditions.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation – Demonstrates persistence and overcomes obstacles.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

Associate’s degree (A. A.) or equivalent from two-year College or technical school; or one year related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

 

Mathematical Skills                   

 

Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

 

Reasoning Ability                   

 

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of Email and Internet Explorer, Excel and Microsoft WORD.

 

Certificates, Licenses, Registrations

 

Jay will give us a list of certifications titles

 

Other Skills and Abilities                   

 

???

 

Other Qualifications                   

 

???

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee is frequently required to sit. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts; high, precarious places; outside weather conditions and risk of electrical shock. The employee is frequently exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat and vibration. The employee is occasionally exposed to explosives and risk of radiation. The noise level in the work environment is usually loud.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Receptionist/Administrative Assistant

Department: Contracts

Reports To: Byron Overstreet

FLSA Status: Non-Exempt

Prepared By: Tammy

Prepared Date: 12/3/2012

 

Summary Operates PBX or multi-line telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties. Directs activities concerned with the contracts department, materials, products, or services by performing the following duties.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Answers incoming telephone calls with an expectation of 1 ring but within 2 rings.

 

Determines purpose of callers, and forwards calls to appropriate personnel or department.

 

Prepares submittals.

 

Preparing Panel Schedules

 

Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.

 

Prepares bid packages for estimators and orders bid bonds as necessary.

 

Maintains contract and contractor status databases.

 

Take minutes for Contracts and Safety meetings.

 

Correspond with project managers to maintain the bid board.

 

Maintain filing system in the Contracts Department.

 

Process change orders.

 

Issue Subcontracts.

 

Acquire insurance certificates from subcontractors.

 

Order Insurance Certificates for jobs we are working.

 

File Notice to Owners.

 

Order prints and specifications for bids / awarded jobs.

 

Set up submittal skeletons and assemble per specifications of the project manager.

 

Provide any assistance needed to estimators for bids.

 

Assemble Prequalification packages.

 

Assemble Operation and Maintenance manuals.

 

Collecting all PO’s to get a complete up to date job cost report at all times.

 

Collect and chart man hours on a weekly basis.

 

Prepares job folders for Foreman.

 

Prepares payment applications.

 

Enters budgets for each job.

 

Schedule of values.

 

Updates cash report and projections report.

 

Job close outs.

 

Performs other clerical duties as needed, such as filing, photocopying, and collating.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Collects and researches invoice/P.O. data.

 

Problem Solving – Gathers and analyzes information skillfully; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Technical Skills – Pursues training and development opportunities; Strives to continuously build knowledge and skills.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; responds well to questions.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

 

Judgment – Includes appropriate people in decision-making process.

 

Motivation – Demonstrates persistence and overcomes obstacles.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Completes work in timely manner; Works quickly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

 

Mathematical Skills                   

 

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

 

Reasoning Ability                   

 

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of QuickBooks, Email, Excel, and Microsoft WORD.

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The noise level in the work environment is usually moderate.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Receptionist (Carol Locke)

Department: Administration

Reports To: Human Resources Representative

FLSA Status: Non-Exempt

Prepared By: Tammy/Bo

Prepared Date: 08/27/2008

Approved By:

Approved Date:

Summary Operates PBX or multi-line telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Retrieves messages from voice mail and forwards to appropriate personnel.

 

Answers incoming telephone calls with an expectation of 1 ring but within 2 rings.

 

Determines purpose of callers, and forwards calls to appropriate personnel or department.

 

Activates and deactivates the telephone answering service.

 

Types, copies and faxes proposals.

 

Matches invoices to packing lists and attaches job name and job number.

 

Records copy-count meter readings for all copy machines.

 

Requests certificates of insurance information from third party administrator, maintains file of current year’s certificates.

 

Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.

 

Systems Department: Mails monthly fire alarm cards for annual fire alarm certificates.

 

Answers questions about organization and provides callers with address, directions, and other information.

 

Prepares submittals for Contracts Division when needed.

 

Maintains inventory of kitchen supplies.

 

Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.

 

Maintain postage machine.

 

Make bank deposit when necessary.

 

Receives, sorts, and routes mail, and maintains and routes publications.

 

Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.

 

Performs other clerical duties as needed, such as filing, photocopying, and collating.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies :

 

Analytical – Collects and researches invoice/P.O. data.

 

Problem Solving – Gathers and analyzes information skillfully; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Technical Skills – Pursues training and development opportunities; Strives to continuously build knowledge and skills.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; responds well to questions.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

 

Judgment – Includes appropriate people in decision-making process.

 

Motivation – Demonstrates persistence and overcomes obstacles.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Completes work in timely manner; Works quickly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

 

Mathematical Skills                   

 

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

 

Reasoning Ability                   

 

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of QuickBooks, Email, Excel, and Microsoft WORD.

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The noise level in the work environment is usually moderate.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Receptionist/Secretary (Carol Locke)

Department: Administration

Reports To: Debbie Vanlint

FLSA Status: Non-Exempt

Prepared By: Tammy/Bo

Prepared Date: 08/27/2008

Approved By:

Approved Date:

Summary Operates PBX or multi-line telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned. (**Daily Backup Required)

 

Telephone:  (**Backup-Crystal)

 

Meeting/Event Coordinator

 

General Office Duties

 

Systems Department:

 

Accounts Payable Department:

 

Contracts Department:

 

Accounts Receivable Department:

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Collects and researches invoice/P.O. data.

 

Problem Solving – Gathers and analyzes information skillfully; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Technical Skills – Pursues training and development opportunities; Strives to continuously build knowledge and skills.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; responds well to questions.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

 

Judgment – Includes appropriate people in decision-making process.

 

Motivation – Demonstrates persistence and overcomes obstacles.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Completes work in timely manner; Works quickly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

 

Mathematical Skills                   

 

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

 

Reasoning Ability                   

 

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of QuickBooks, Email, Excel, and Microsoft WORD.

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The noise level in the work environment is usually moderate.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Receptionist/Service

Department: Administration

Reports To: Rick DuLong & Tammy Doney

FLSA Status: Non-Exempt

Prepared By: Tammy

Prepared Date: 12/13/2012

 

Summary Operates PBX or multi-line telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties. Assisting Service and Contracts department when necessary.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Retrieves messages from voice mail and forwards to appropriate personnel.

 

Answers incoming telephone calls with an expectation of 1 ring but within 2 rings.

 

Determines purpose of callers, and forwards calls to appropriate personnel or department.

 

Activates and deactivates the telephone answering service.

 

Mail, copy and fax proposals.

 

Records copy-count meter readings for all copy machines.

 

Requests certificates of insurance information from third party administrator, maintains file of current year’s certificates.

 

Systems Department: Mails monthly fire alarm cards for annual fire alarm certificates.

 

Systems: Mail out inspection reports.

 

Answers questions about organization and provides callers with address, directions, and other information.

 

Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.

 

Maintain postage machine.

 

Make, reconcile and posts deposits when needed.

 

Entering time on work tickets for SCEO/matching green sheets.

 

Taking and entering in service calls.

 

Exporting SCEO invoices into QB.

 

Follow up emails for estimates and maintaining the estimate board.

 

Mailing service invoices.

 

Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.

 

Performs other clerical duties as needed, such as filing, photocopying, and collating.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Collects and researches invoice/P.O. data.

 

Problem Solving – Gathers and analyzes information skillfully; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Technical Skills – Pursues training and development opportunities; Strives to continuously build knowledge and skills.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

 

Written Communication – Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Ethics – Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization’s goals and values.

 

Judgment – Includes appropriate people in decision-making process.

 

Motivation – Demonstrates persistence and overcomes obstacles.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Completes work in timely manner; Works quickly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

 

Mathematical Skills                   

 

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

 

Reasoning Ability                   

 

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of QuickBooks, Email, Excel, and Microsoft WORD.

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The noise level in the work environment is usually moderate.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Receptionist/Accounting Assistant

Department: Administration

Reports To: Human Resources and Controller

FLSA Status: Non-Exempt

Prepared By: Tammy

Prepared Date: 08/22/2012

 

Summary Operates PBX or multi-line telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties. Assisting Controller with several accounting duties.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Retrieves messages from voice mail and forwards to appropriate personnel.

 

Answers incoming telephone calls with an expectation of 1 ring but within 2 rings.

 

Determines purpose of callers, and forwards calls to appropriate personnel or department.

 

Activate the telephone answering service.

 

Types, copies and faxes proposals.

 

Records copy-count meter readings for all copy machines.

 

Answers questions about organization and provides callers with address, directions, and other information.

 

Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.

 

Prepares submittals.

 

Preparing Panel Schedules

 

Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.

 

Prepares bid packages for estimators and orders bid bonds as necessary.

 

Maintains contract and contractor status databases.

 

Take minutes for Contracts and Safety meetings.

 

Correspond with project managers to maintain the bid board.

 

Maintain filing system in the Contracts Department.

 

Process change orders.

 

Issue Subcontracts.

 

Acquire insurance certificates from subcontractors.

 

Order Insurance Certificates for jobs we are working.

 

File Notice to Owners.

 

Order prints and specifications for bids / awarded jobs.

 

Set up submittal skeletons and assemble per specifications of the project manager.

 

Assemble Prequalification packages.

 

Assemble Operation and Maintenance manuals.

 

Preparing panel schedules.

 

Performs other clerical duties as needed, such as filing, photocopying, and collating.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Collects and researches invoice/P.O. data.

 

Problem Solving – Gathers and analyzes information skillfully; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Technical Skills – Pursues training and development opportunities; Strives to continuously build knowledge and skills.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; responds well to questions.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

 

Judgment – Includes appropriate people in decision-making process.

 

Motivation – Demonstrates persistence and overcomes obstacles.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Completes work in timely manner; Works quickly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

 

Mathematical Skills                   

 

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

 

Reasoning Ability                   

 

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of QuickBooks, Email, Excel, and Microsoft WORD.

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The noise level in the work environment is usually moderate.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Purchasing Manager (Jay Sempsrott)

Department: Administration

Reports To: Operations Manager

FLSA Status: Exempt

Prepared By: Jay

Prepared Date: 11/5/15

Approved By:

Approved Date:

Summary Directs and coordinates activities of personnel engaged in purchasing and distributing materials, equipment, and supplies in an electrical construction organization by performing the following duties personally or through subordinate supervisors.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Plans, organizes, directs, and controls activities related to the procurement function.

 

Organizes, supervises, and directs the work of warehouse personnel engaged in receiving, issuing, and delivering supplies and equipment.

 

Oversees the mobile telephones of the company. Audits and monitors bills. Maintains and assigns equipment. Negotiates rate plans with vendor.

 

Oversees the computers of the company. Issues purchase orders for all computer service calls.

 

Reconciles all vendor invoices to insure accuracy and approves for payment.

 

Purchases all contract’s materials, tools and equipment, office supplies, computer hardware, software, vehicles, generators.

 

Orders all generator parts.

 

Maintains petty cash drawer and company credit cards.

 

Prepares instructions regarding purchasing systems and procedures.

 

Analyzes market and delivery conditions to determine present and future material availability.

Develops a system to evaluate vendor quotations that utilizes appropriate negotiation and purchasing techniques to ensure quality, price, delivery, and service.

 

Recruits and maintains suppliers that provide high quality products and services at a better price while maintaining the highest code of ethics and conduct.

 

Prepares and issues purchase orders and change notices.

 

Prepares and reviews vendor agreements for price, and acceptability of items to specifications.

 

Oversees all activities related to procurement of a commodity, from intent to purchase through delivery of commodity.

 

Assigns procurement requests to the appropriate personnel.

 

Negotiates or supervises the negotiation of complex requests for equipment, supplies, and services from suppliers and subcontractors.

 

Develops and installs purchasing procedures and practices, and studies work flow, sequence of operations, and warehouse arrangement to determine efficiency.

 

Arranges for disposal of surplus materials.

 

Supervisory Responsibilities                   

 

Manages one subordinate supervisor who supervises a total of one employee in the Warehouse. Also directly supervises one non-supervisory employee. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

 

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

 

Internal Customer Service – Manages difficult or emotional internal customer situations; Responds promptly to internal customer needs; Solicits internal customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Visionary Leadership – Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.

 

Change Management – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

 

Delegation – Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

 

Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

 

Managing People – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.

 

Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

 

Business Acumen – Understands business implications of decisions; Displays orientation to cost control and profitability; Demonstrates knowledge of market and competition.

 

Cost Consciousness – Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities.

 

Strategic Thinking – Develops strategies to achieve organizational goals; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are reasonably covered when absent; Arrives at meetings and appointments on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

Associate’s degree (A. A.) or equivalent from two-year College or technical school; or one year related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

 

Mathematical Skills                   

 

Ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

 

Reasoning Ability                   

 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of QuickBooks, Internet Explorer and Email, Excel and Microsoft WORD.

 

Certificates, Licenses, Registrations

 

???

 

Other Skills and Abilities                   

 

???

 

Other Qualifications                   

 

???

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee is frequently required to stand and sit for extended periods of time. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts; high, precarious places and fumes or airborne particles. The employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually moderate.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Project Manpower Auditor

Department: Contracts

Reports To: Byron Overstreet

Prepared Date: 8/12/2011

Hours: 24-29 hours, M-F

 

Summary; Visit project sites weekly to update the status & quantities of installed items thereby providing the Project Managers with a recalculated schedule and updated manpower requirements for timely completion of their project.

 

Requirements: Must pass a background check, drug screen and a driver’s license clearance with our insurance company.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Project Setup

Weekly Job Tracking

 

Duties – what this is NOT

 

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

 

Design – Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail.

 

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Change Management – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

 

Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

 

Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

 

Ethics – Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization’s goals and values; Benefits organization through outside activities.

 

Strategic Thinking – Develops strategies to achieve organizational goals; Understands organization’s strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

College degree preferred

 

Language Skills                   

 

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 

Mathematical Skills                   

 

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

 

Reasoning Ability                   

 

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of Design Software, Internet Explorer and Email, Microsoft Outlook, Conest or other Estimating Software, Excel and Microsoft WORD.

 

Certificates, Licenses, Registrations

 

???

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

Job Title: Project Manager

Department: Contracts

Reports To: President

FLSA Status: Exempt

Prepared By: Bo Brewer

Prepared Date: 10/01/2008

 

Summary Analyzes blueprints, specifications, proposals, and other documentation to prepare time, cost, and labor estimates for products, projects, or services by performing the following duties.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Reviews data to determine material and labor requirements and prepares itemized lists.

 

Interfaces with and resolves issues with customers, utilities, engineers, municipalities, general contractors and architects, etc.

 

Submit and coordinate Requests for Information, Change Orders, and Requests for Pricing, etc.

 

Attend pre bid and pre construction meetings.

 

Coordinate material deliveries.

 

Computes cost factors and prepares estimates used for management purposes such as planning, organizing, and scheduling work; preparing bids; selecting vendors or subcontractors; and determining cost effectiveness.

 

Conducts special studies to develop and establish standard hour and related cost data or effect cost reductions.

 

Consults with clients, vendors, or other individuals to discuss and formulate estimates and resolve issues.

 

Interfaces with other individuals in the organization to obtain support and commitment to the cost estimates.

 

Organizes and manages a centralized cost estimating database and a formal process to support cost estimating to ensure historical data is utilized.

 

Analyzes completed projects to compare estimated costs to actual costs and determine the reason for any discrepancies.

 

Provides improvement recommendations to cost estimating procedures to reduce future discrepancies between estimated and actual costs.

 

Identifies cost trends to assist management in cost reduction and process improvement efforts.

 

Supervisory Responsibilities                   

 

Manages 2 to 7 subordinate supervisors who supervise a total of 2 to 40 employees in the Contracts Division. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, terminating, training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

 

Design – Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

 

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Project Management – Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

 

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Visionary Leadership – Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.

 

Change Management – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

 

Delegation – Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

 

Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

 

Managing People – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.

 

Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

 

Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

 

Cost Consciousness – Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

 

Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities.

 

Strategic Thinking – Develops strategies to achieve organizational goals; Understands organization’s strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Displays crisp attention to detail; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Is timely.

 

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

Relevant bachelor’s degree or equivalent; or ten to fifteen years related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 

Mathematical Skills                   

 

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

 

Reasoning Ability                   

 

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of Design software; Microsoft Outlook, Internet Explorer and Email, Conest or other estimating software, Excel and Microsoft WORD.

 

Certificates, Licenses, Registrations

 

???

 

Other Skills and Abilities                   

 

???

 

Other Qualifications                   

 

???

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit and use sense of smell to detect hazardous risks. The employee must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly exposed to wet and/or humid conditions and outside weather conditions. The employee is frequently exposed to moving mechanical parts and high, precarious places. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; explosives; risk of radiation and vibration. The noise level in the work environment is usually loud.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

 

Job Title: Payroll Clerk (Tammy Doney)

Department: Administration

Reports To: Brad or Debbie

FLSA Status: Exempt

Prepared By: Bo/Tammy

Prepared Date: 10/16/2008

Approved By:

Approved Date:

Summary Compiles payroll data to maintain payroll records by performing the following duties.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Compiles payroll data such as hours worked, sales or piecework, taxes, insurance, and union dues to be withheld, and employee identification number, from time sheets and other records.

 

Prepares computer input forms, enters data into computer files, or computes wages and deductions and posts to payroll records.

 

Reviews wages computed and corrects errors to ensure accuracy of payroll.

 

Records changes affecting net wages such as exemptions, insurance coverage, and loan payments for each employee to update master payroll records.

 

Records data concerning transfer of employees between departments.

 

Prorates expenses to be debited or credited to each department for cost accounting records.

 

Prepares periodic reports of earnings, taxes, and deductions.

 

Prepares the Union Report for employee’s benefits.

 

Prepares Workers Comp. Report and payments.

 

Keeps records of leave pay and nontaxable wages.

 

Prepares and issues paychecks.

 

Works with Project Managers and Estimators with manpower concerns.

 

Prepares reports for Contracts division (manpower report)

 

Sends payments weekly for child support, retirement, etc.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

 

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Change Management – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

 

Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

 

Cost Consciousness – Conserves organizational resources.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

Associate’s degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

 

Mathematical Skills                   

 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 

Reasoning Ability                   

 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

 

Computer Skills QuickBooks, Internet Explorer and Email, Excel and Microsoft WORD.

 

To perform this job successfully, an individual should have knowledge of QuickBooks; Internet Explorer and Email; Excel Spreadsheet and WORD.

 

Certificates, Licenses, Registrations

 

???

 

Other Skills and Abilities                   

 

???

 

Other Qualifications                   

 

???

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; high, precarious places and outside weather conditions. The noise level in the work environment is usually moderate.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

 

Job Title: Human Resources Representative (Tammy Doney)

Department: Administration

Reports To: President or Operations Manager

FLSA Status: Exempt

Prepared By: Bo Brewer

Prepared Date: 09/02/2008

Approved By:

Approved Date:

 

Summary Administers policies relating to all phases of human resources activity by performing the following duties.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Maintains knowledge of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.

 

Recruits, interviews, tests, and selects employees to fill vacant positions.

 

Plans and conducts new employee orientation to foster positive attitude toward safety and company goals.

 

Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.

 

Trains management in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.

 

Advises management in appropriate resolution of employee relations issues.

 

Responds to inquiries regarding policies, procedures, and programs.

 

Administers performance review program to ensure effectiveness, compliance, and equity within organization.

 

Administers salary administration program to ensure compliance and equity within organization.

 

Administers benefits programs such as life, health, dental and disability insurances, pension plans, vacation, sick leave, leave of absence, and employee assistance.

 

Investigates accidents and prepares reports for insurance carrier.

 

Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.

 

Works with Project Managers on manpower requests and reports.

 

Assists Managers with projects when needed.

 

Supervisory Responsibilities

 

Directly supervises 1 to 2 employees in Reception and Customer Service. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 

Competencies

 

To perform the job successfully, an individual should demonstrate the following competencies :

 

Analytical – Collects and researches data; Uses intuition and experience to complement data.

 

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Visionary Leadership – Displays passion and optimism; Inspires respect and trust.

 

Business Acumen – Understands business implications of decisions; Aligns work with strategic goals.

 

Cost Consciousness – Conserves organizational resources.

 

Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities.

 

Strategic Thinking – Develops strategies to achieve organizational goals; Understands organization’s strengths & weaknesses; Identifies external threats and opportunities; Adapts strategy to changing conditions.

 

Judgement – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions .

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

Associate’s degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

 

Mathematical Skills                   

 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 

Reasoning Ability                   

 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

Computer Skills                   

 

To perform this job successfully, an individual should have expertise of QuickBooks, Internet Explorer, Email, Excel Spreadsheet and Microsoft WORD.

 

Certificates, Licenses, Registrations

 

Member of the National Society for Human Resources (SHRM).

Pursuing Professional Human Resources (PHR) Certification.

(See attached certificates)

 

Other Skills and Abilities                   

 

???

 

Other Qualifications                   

 

???

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Operations Manager

Department: Leadership

Reports To: President

FLSA Status: Exempt

Prepared By: Bo/Byron

Prepared Date: 08/03/2009

Approved By:

Approved Date:

Summary Directs, administers, and coordinates the activities of the organization in support of policies, goals, and objectives established by the chief executive officer by performing the following duties personally or through subordinate managers.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Guides and directs management in the development, production, promotion, and financial aspects of the organization’s products and services.

 

Directs the preparation of short-term and long-range plans and budgets based on broad corporate goals and growth objectives.

 

Oversees executives who direct department activities that implement the organization’s policies.

 

Implements programs that meet corporate goals and objectives.

 

Creates the structure and processes necessary to manage the organization’s current activities and its projected growth.

 

Maintains a sound plan of corporate organization, establishing policies to ensure adequate management development and to provide for capable management succession.

 

Develops and installs procedures and controls to promote communication and adequate information flow within the organization.

 

Supervises design of hardware and software systems to assist in the smooth and efficient flow of information.

 

Establishes operating policies consistent with the chief executive officer’s broad policies and objectives and ensures their execution.

 

Evaluates the results of overall operations regularly and systematically and reports these results to the chief executive officer.

 

Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.

 

Ensures that all organization activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations.

 

Supervisory Responsibilities                   

 

Manages approximately 9 subordinate supervisors who supervise a total of 45 – 50 employees in the Service, Contracts, Purchasing, Safety and Human Resources. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises one non-supervisory employee. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies :

 

Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

 

Design – Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

 

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Project Management – Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

 

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Visionary Leadership – Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.

 

Change Management – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

 

Delegation – Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

 

Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

 

Managing People – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.

 

Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

 

Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

 

Cost Consciousness – Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue ; Conserves organizational resources.

 

Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities.

 

Strategic Thinking – Develops strategies to achieve organizational goals; Understands organization’s strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

 

Judgement – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

 

Mathematical Skills                   

 

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

 

Reasoning Ability                   

 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

Computer Skills QuickBooks, Internet Explorer and Email, Excel and Microsoft WORD.

 

To perform this job successfully, an individual should have knowledge of QuickBooks, Internet Explorer, CONEST and Job Track Project Management software; Excel Spreadsheet software and Microsoft WORD.

 

Certificates, Licenses, Registrations

 

Electrical Contractor’s License

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives and vibration.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment-At-Will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Fleet Manager (Jay Sempsrott)

Department: Administration

Reports To: Operations Manager

FLSA Status: Exempt

Prepared By: Jay

Prepared Date: 11/5/15

Approved By:

Approved Date:

Summary Directs and coordinates operational activities of automotive equipment department by performing the following duties personally or through subordinate supervisors.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Orders, maintains and monitors fuel credit cards.

 

Audits fuel bill for accuracy and compliance.

 

Conducts vehicle tracking investigations and generates reports when requested.

 

Ensures currency of state required certificates of title and arranges for registrations.

 

Inspects automotive equipment, scheduling needed repair or service work.

 

Coordinates operation and maintenance of equipment.

 

Directs recording of expenses and analyzes purchase and repair costs to control expenditures.

 

Arranges for insurance coverage on vehicles.

 

Plans and directs safety campaigns.

 

Negotiates with vendors to purchase vehicles, automotive equipment, materials, and supplies.

 

Assigns trucks and passenger cars for use.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

 

Cost Consciousness – Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

 

Adaptability – Able to deal with frequent change, delays, or unexpected events.

 

Innovation – Meets challenges with resourcefulness; Develops innovative approaches and ideas.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

Associate’s degree (A. A.) or equivalent from two-year college or one year related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.

 

Mathematical Skills                   

 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 

Reasoning Ability                   

 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of Internet Explorer, Excel, and Microsoft WORD.

 

Certificates, Licenses, Registrations

 

Valid Florida Drivers License

 

Other Skills and Abilities                   

 

General knowledge of mechanics and vehicle maintenance

 

Other Qualifications                   

 

Driving record must meet company standards

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee is frequently required to sit and climb or balance. The employee must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and extreme heat. The employee is frequently exposed to wet and/or humid conditions; high, precarious places and vibration. The employee is occasionally exposed to extreme cold and risk of electrical shock. The noise level in the work environment is usually very loud.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Estimator

Department: Contracts

Reports To: Byron Overstreet

FLSA Status: Exempt

 

Summary Analyzes blueprints, specifications, proposals, and other documentation to prepare time, cost, and labor estimates for products, projects, or services by performing the following duties.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Reviews data to determine material and labor requirements and prepares itemized lists.

 

Computes cost factors and prepares estimates used for management purposes such as planning, organizing, and scheduling work; preparing bids; selecting vendors or subcontractors; and determining cost effectiveness.

 

Conducts special studies to develop and establish standard hour and related cost data or effect cost reductions.

 

Consults with clients, vendors, or other individuals to discuss and formulate estimates and resolve issues.

 

Interfaces with other individuals in the organization to obtain support and commitment to the cost estimates.

 

Organizes and manages a centralized cost estimating database and a formal process to support cost estimating to ensure historical data is utilized.

 

Analyzes completed projects to compare estimated costs to actual costs and determine the reason for any discrepancies.

 

Provides improvement recommendations to cost estimating procedures to reduce future discrepancies between estimated and actual costs.

 

Identifies cost trends to assist management in cost reduction and process improvement efforts.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

 

Design – Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail.

 

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Change Management – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

 

Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

 

Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

 

Ethics – Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization’s goals and values; Benefits organization through outside activities.

 

Strategic Thinking – Develops strategies to achieve organizational goals; Understands organization’s strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

Relevant bachelor’s degree or equivalent; or ten to fifteen years related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 

Mathematical Skills                   

 

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

 

Reasoning Ability                   

 

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of Design Software, Internet Explorer and Email, Microsoft Outlook, Conest or other Estimating Software, Excel and Microsoft WORD.

 

Certificates, Licenses, Registrations

 

???

 

Other Skills and Abilities                   

 

Other Qualifications                   

 

???

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Customer Service/Service Writer (Crystal Al Latmini)

Department: Service

Reports To: Service Manager (Doug Spence)

FLSA Status: Non-Exempt

Prepared By: Tammy/Bo

Prepared Date: 08/27/2008

Approved By:

Approved Date:

Summary Coordinates customer service activities of the service/systems department by maintaining the service schedule, initiating service requests to perform electrical services and elevating actual or potential conflicts to the service manager.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

As first backup to the receptionist, answers the telephone after 2 rings.

 

Maintains the Job Board.

 

Receives and analyzes customer requests for electric service to determine reason for service request, type of problem, job details and customer information.

 

Monitors service tickets daily for accuracy and completion.

 

Maintains and follows up on jobs requiring materials and customer call backs.

 

Refer unresolved customer grievances to designated departments for further investigation.

 

Receive and prepare work orders and estimate requests.

 

Contacts service personnel over radio or telephone to obtain or give information and directions regarding service or installation activities and ticket price-outs.

 

Solicit the sale of new or additional services.

Enters daily time for service employees for weekly payroll.

 

Reconciles stock purchase orders.

 

Create and prints COD invoices.

 

Produce ancillary projects, reports and services as requested by other departments or personnel.

 

Oversees the generator maintenance program.

 

Performs administrative duties as requested by the Human Resources Representative.

Coordinates permits and licensing with municipalities.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Designs work flows and procedures.

 

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in-group problem solving situations; Uses reason even when dealing with emotional topics.

 

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation – Demonstrates persistence and overcomes obstacles.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Organizes or schedules other people and their tasks; Develops realistic action plans.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

 

Mathematical Skills                   

 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 

Reasoning Ability                   

 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of QuickBooks, Email, Internet Explorer, Excel and Microsoft WORD.

 

Certificates, Licenses, Registrations

 

???

 

Other Skills and Abilities                   

???

 

Other Qualifications                   

 

???

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

 

Job Title: Controller (DebbieVanLint)

Department: Administration

Reports To: President

FLSA Status: Exempt

Prepared By: Bo Brewer/Debbie

Prepared Date: 10/15/2008

 

Summary Directs financial activities of an Electrical Contractor by performing the following duties personally or through subordinates.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Oversees the Contracts division in “A/P, A/R and billing”, assists when needed.

 

Establishes, or recommends to management, major corporate economic strategies, objectives, and policies for company.

 

Recommends modifications to existing corporate programs.

 

Prepares reports which summarize and forecast company business activity and financial position in areas of income, expenses, and earnings based on past, present, and expected operations.

 

Directs preparation of budgets, reviews budget proposals, and prepares necessary supporting documentation and justification.

 

Advises management about insurance coverage for protection against property losses and potential liabilities.

 

Provides management with timely reviews of organization’s financial status and progress in its various programs and activities.

 

Directs determination of depreciation rates to apply to capital assets.

 

Advises management on desirable operational adjustments due to tax code revisions.

 

Arranges for audits of company’s accounts.

 

Prepares reports required by regulatory agencies.

 

Establishes relations with banks and other financial institutions.

 

Oversees and assists when needed in Accounts payable, Payroll and Accounts Receivables.

 

Assists the Estimating Department

 

Manages the financial operations of the Contract Division.

 

Prepares year-end financials to be reviewed by accounting firm.

Conducts monthly reports such as financials, sales tax and bank receipts.

 

Prepares vendor applications and customer references.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

 

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in-group problem solving situations; Uses reason even when dealing with emotional topics.

 

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Change Management – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

 

Delegation – Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

 

Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

 

Managing People – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.

 

Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

 

Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

 

Cost Consciousness – Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

 

Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

 

Strategic Thinking – Develops strategies to achieve organizational goals; Understands organization’s strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

Master’s degree (M. A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 

Mathematical Skills                   

 

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

 

Reasoning Ability                   

 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of QuickBooks, Internet Explorer and Email, Excel, Microsoft WORD.

 

Certificates, Licenses, Registrations

 

???

 

Other Skills and Abilities                   

 

Must have:

Construction industry experience

Payroll compliance knowledge and experience

Workers’ Compensation and liability insurance experience

 

Other Qualifications                   

 

???

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; high, precarious places and outside weather conditions. The noise level in the work environment is usually moderate.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

 

Job Title: Controller Assistant (Kim Lebo)

Department: Administration

Reports To: Controller

FLSA Status: Non-Exempt

Prepared By: Bo/Tammy

Prepared Date: 09/25/2008

Approved By:

Approved Date:

Summary Records payments to customers’ accounts and maintains accounts receivable and payable records by performing the following duties.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Prepares daily cash deposits and (fills out cash control sheet) daily.

 

Performs daily mail run.

 

Answers telephone after the second ring.

 

Enters finalized cash receipts and updates accounts receivable ledger by customer.

 

Updates the magnetic job board.

 

Obtains and mails invoice copies for customers, as requested.

 

Processes daily credit card deposits.

 

Files check stubs and bank receipts.

 

Researches and processes customer claims of invoice payment.

 

Researches and processes charge backs, returns, and bad checks.

 

Re-bill outstanding invoices.

 

Inputs vendors’ invoices for payment.

 

Inputs time and materials from daily work tickets.

 

Assists with related special projects, as required.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Collects and researches data; Uses intuition and experience to complement data.

 

Design – Demonstrates attention to detail.

 

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.

 

Written Communication – Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed.

 

Quality Management – Demonstrates accuracy and thoroughness.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

 

Planning/Organizing – Uses time efficiently.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Adaptability – Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

 

Mathematical Skills                   

 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 

Reasoning Ability                   

 

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of QuickBooks, Email and Internet Explorer, Excel and Microsoft WORD.

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; high, precarious places and outside weather conditions. The noise level in the work environment is usually moderate.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

Job Title: Billing and Collections Specialist(Kelly Remington)

Department: Administration

Reports To: Controller

FLSA Status: Non-Exempt

Prepared By: Tammy/Bo

Prepared Date: 08/27/2008

Approved By:

Approved Date:

Summary Compiles data and prepares invoices and bills by performing the following duties. Collecting payments or payment arrangements for delinquent customers.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Compile data, compute fees and charges, prepares itemized invoices for billing. Including computing costs and calculating rates for goods and services. Posting charges and keeps details records of invoices and supporting documents.

 

Maintain up to date billing and accounts receivables files. Follows established procedures for processing payments, credit memos and/or adjustments.

 

Carry out billing, collection and reporting activities according to specific deadlines.

 

Responds to customers inquires and complaints via telephone, email and mail.

 

Analyze past due accounts and handles all aspects of in house collections. Initiates contact via telephone and correspondence, setting up payment arrangements, adjustments and credit memos.

 

Reads computer files or gathers records such as purchase orders, sales tickets, and charge slips, to compile needed data.

 

Prepares invoices, listing items sold, amounts due, credit terms, and dates of shipment.

 

Back up mail, post office.

 

Assist with other projects as needed.

 

As backup to receptionist answers phone on 3rd or 4th ring.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

 

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

 

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

 

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

Business Acumen – Understands business implications of decisions.

 

Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                   

 

Associate’s degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

 

Language Skills                   

 

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

 

Mathematical Skills                   

 

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

 

Reasoning Ability                   

 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

 

Computer Skills                   

 

To perform this job successfully, an individual should have knowledge of QuickBooks, Email, Excel and Microsoft WORD.

 

Certificates, Licenses, Registrations

???

 

Other Skills and Abilities                   

???

 

Other Qualifications                   

???

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk and climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The noise level in the work environment is usually moderate.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

 

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

 

 

Job Title: Advertising Assistant (Tammy Doney)

Department: Administration

Reports To: President

FLSA Status: Exempt

Prepared By: Bo/Tammy

Prepared Date: 09/12/2008

Approved By:

Approved Date:

Summary Purchases media space and time for advertisements by performing the following duties.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

Meets with media representatives to research available options for media placement.

 

Negotiates best price for media space or time, as specified in approved media plan, and budget.

 

Buys negotiated media space, commercial time, or site placement.

 

Monitors media agreements and contracts with outside media vendors.

 

Monitors media for placement and time discrepancies and negotiates credit or billing adjustments when necessary.

 

Tracks expenditures to ensure compliance with budget.

 

Researches and maintains record of trends, innovations, and changes that affect media buying.

 

Assists in the design of advertisements.

 

Answers phone on 4 to 5 rings.

 

Competencies                   

 

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical – Collects and researches data.

 

Design – Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

 

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.

 

Oral Communication – Listens and gets clarification; Responds well to questions.

 

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.

 

Teamwork – Gives and welcomes feedback.

 

Cost Consciousness – Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.

 

Strategic Thinking – Analyzes market and competition; Adapts strategy to changing conditions.

 

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks.

 

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity – Completes work in timely manner; Works quickly.

 

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative – Volunteers readily; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities.

 

Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience                   

Associate’s degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Language Skills                   

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills                   

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability                   

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills                   

To perform this job successfully, an individual should have knowledge of QuickBooks, Email and Internet, Excel, and Microsoft WORD.

Certificates, Licenses, Registrations

???

Other Skills and Abilities                   

???

Other Qualifications                   

???

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk and climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.

 

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

Job Title: Receptionist/Administrative Assistant

Department: Contracts

Reports to: Byron Overstreet

Prepared By: Byron Overstreet

If you would like to add any items to this list, please see Byron first.

 

Job Description

Job Title: Accounts Payable

Department: Administration

Reports To: Comptroller

FLSA Status: Exempt

Prepared By: Bo/Tammy

Prepared Date: 09/12/2008

Approved By:

Approved Date:

 

Summary Compiles and maintains accounts payable records by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Inputs vendors’ invoices for payment.

Checks and approves all vouchers for payment.

Answers vendor inquiries.

Prepares accounts payable checks daily and weekly.

Prints all accounts payable reports and maintains all accounts payable files.

Assists with accounts receivable and special projects, as necessary.

Reviews vendor statements on a monthly basis.

Researches vendor credit memos

Works with purchasing agent to resolve any problems relating to vendors’ invoices/packing slips.

Closes and receives Po’s.

 

Supervisory Responsibilities                   

This job has no supervisory responsibilities.

 

Competencies                   

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical – Collects and researches data.

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.

Customer Service – Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

Delegation – Delegates work assignments.

Ethics – Works with integrity and ethically.

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time.

Planning/Organizing – Uses time efficiently.

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality – Demonstrates accuracy and thoroughness.

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Adaptability – Manages competing demands; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience                   

Associate’s degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Language Skills                   

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills                   

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability                   

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills                   

To perform this job successfully, an individual should have knowledge of QuickBooks, Email and Internet, Excel and Microsoft WORD.
Certificates, Licenses, Registrations

???

Other Skills and Abilities                   

???

Other Qualifications                   

???

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts and high, precarious places. The noise level in the work environment is usually moderate.
Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Employment at will We recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.